Privacy policy

Last updated: August 14, 2025

OVERVIEW

Mera operates this store and website, including all related information, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience.
Our platform is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, purchase, or interact with our Services.
In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

We collect personal information that identifies or can reasonably be linked to you. This does not include anonymized or de-identified data.

Categories of data we may collect:

  • Contact information: name, address, phone number, email.
  • Financial information: payment card details, billing info, transactions.
  • Account information: username, password, preferences.
  • Transaction history: items viewed, added to cart, purchased, returned, or exchanged.
  • Communications: messages sent to our support team.
  • Device information: IP address, browser type, system info.
  • Usage data: how and when you interact with the Services.

SOURCES OF PERSONAL INFORMATION

  • Directly from you: account creation, purchases, communications.
  • Automatically: cookies, device data, browsing activity.
  • Service providers: partners that support our operations (payments, shipping, analytics).
  • Third parties: business partners, marketing platforms, or social media integrations.

HOW WE USE YOUR INFORMATION

  • Provide and improve Services: process orders, manage accounts, handle returns, customize shopping experience.
  • Marketing and advertising: email, SMS, online ads, retargeting.
  • Security and fraud prevention: authenticate users, detect suspicious activity.
  • Customer support: respond to requests, maintain relationships.
  • Legal obligations: comply with law, respond to authorities, enforce policies.

HOW WE SHARE INFORMATION

We may share your personal information with:

  • Shopify (platform hosting and processing).
  • Vendors and partners: shipping, cloud, payment providers, IT, analytics.
  • Marketing partners: for personalized advertising and promotions.
  • Corporate affiliates: within our group of companies.
  • Business transactions: mergers, acquisitions, bankruptcy.
  • Authorities: where required by law.

RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify may collect and process your personal information for its own purposes, including data aggregation across merchants.
To understand how Shopify uses your personal data and your rights, visit:
Shopify Privacy Policy

CHILDREN’S DATA

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect such data. Parents or guardians may contact us to request deletion if a child has shared information with us.

SECURITY AND RETENTION

We implement safeguards to protect your data but cannot guarantee absolute security. Do not share your credentials or use unsecured channels for sensitive data.
We retain personal information as long as needed to operate the Services, comply with law, or resolve disputes.

YOUR RIGHTS

Depending on where you live, you may have the right to:

  • Access personal information we hold.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Receive and transfer your data (“portability”).
  • Opt out of targeted advertising or sharing of data.
  • Withdraw consent when processing is based on it.

For EEA/UK residents, additional rights may include:

  • Objecting to certain processing.
  • Restricting processing.
  • Withdrawing consent at any time.

You may exercise your rights through the Services, via Shopify’s Privacy Portal, or by contacting us directly.

COMPLAINTS

If you believe your data has been mishandled, you may contact us or lodge a complaint with your local Data Protection Authority.

INTERNATIONAL TRANSFERS

Your data may be transferred outside your country of residence, including to the US or Canada. When this occurs, we rely on legal safeguards such as Standard Contractual Clauses or adequacy decisions.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised “Last updated” date.

CONTACT US

For questions or to exercise your privacy rights, contact us at:

support@merabrew.com
Via Scipio Sighele 28, Roma, RM, 00177, IT

Mera is the data controller of your personal information under applicable law.